Shipping Policies

FREE SHIPPING on all $20+ U.S. orders

International shipping starts at $15 (varies based on location)

Processing time varies - see header for updated processing times

Orders are prepared with eco friendly and recyclable packaging wherever possible

Every order includes thank you gifts. Jewelry orders include care instructions, polishing cloth, and jewelry boxes for each item

We want you to be thrilled with every part of your order, so please fully read all item descriptions, check all item pictures, and read the full shipping policies page before making your purchase. Contact us via email or shop chat box to ask any questions necessary, as once your order is shipped, it’s no longer in our control

Contact us immediately for any issues with products or jewelry upon receiving

Contact the relevant postal system for any issues with your package while shipping is in progress. Soul Society Jewelry is not responsible for keeping track of packages once shipped out and will not be able to help you for any issues that occur during or relating to transit or delivery.

Orders placed on are final - no refunds, returns, or exchanges are accepted